Staff was accommodating and gave us an early check in when it was available, bed was super comfortable and washroom was clean, lots of space and storage. Very convenient – walking distance to eaton center and food places, bus stops/ttc nearby. Only one concern me and my friend had was 2 guys from maintenance knocked and asked if they could check something in the wall of our room but we declined as we didn’t feel comfortable, I feel like this should be done when the room is not occupied yet by guests.

Had a great experience at this hotel! Stayed here with a couple of friends before seeing the Jonas Brothers at Massey Hall and it couldn’t have been more convenient. The rooms were SO spacious and bright and the restaurant downstairs was perfect for a couple of drinks before the show.

Very clean, housekeeping came every day. Good location, close to everything. Staff very friendly and helpful. Only had single-cup Keuig in room. Also had a small fridge, but we didn’t use.

The hotel is gorgeous, room is beautiful and luxurious. Bed was very comfortable and the room was clean. AC worked very well on a hot summer day but most of all the property is very convenient and right next to Eton center. No ice maker. Great gym!! My only issue was there is no pull up parking to check in. So you have to find and pay for street parking to check in and then move your car to a parking garage. You have to park across the street at the hospital or down the street near the shopping centre (and then bring your luggage and bags allllll the way down the street.) This costs an additional $60 a day which isn’t awful for downtown Toronto. The parking situation was my biggest issue because I was travelling solo with my young daughter. Was hoping we could check in a bit early, but that was not an option. Overall, it was stunning and I would love to stay there with my hubby for a romantic getaway.