Beautiful hotel. The room was clean and spacious. The staff was extremely helpful, warm, and welcoming. The location is perfect as its walking distance from many restaurants/entertainment. I will definitely rebook.

Room was nice, bed was super comfortable. We had issues with the tv/cable (services were not available) and I don't think they had room service. At least we didn't have a list of anything available in our room. Overall didn't affect our stay, would go back

First time in Toronto and forgot to write a review about this place, went back in Nov 2021. Pros: The place was Central of downtown near the malls and restaurants. - Stayed for a week and everything was clean - Customer service was great as I needed bandaids and poly cream from walking in uncomfortable shoes. Cons: - When you arrive there's another door on the right for residential and hotel so it does get confusing. - Only way to enter is waving at the front desk when you first check in.

Stayed at the Pantages on a little getaway with my partner. Check in went super smooth and the staff was really friendly, even helped us pick out a place to eat dinner. The room was super clean and comfy, there was an issue with the TV but it was due to the power outage and the staff still tried to help us out the best they could. I definitely will stay here again!

Newly renovated. Very nice, modern bathroom with huge walk-in shower. Comfortable mattress, but only three very lumpy pillows. Big plus having a fridge in the room. Only two bath towels included. I asked for some more on our first night, but we never received any.

Room was clean and comfortable. Beds comfortable. Person at desk friendly and helpful. Kitchen nicely equipped. Great shower. Only two towels for four people. Body wash container was empty. Room extremely hot when we got up in the morning. Could not get all stations on tv that were listed (PBS). On 14th floor, but heard quite a bit of street noise. Expense did not equal experience.

We stayed the night here for some away time from the kids and the room was nicely renovated and was in a great location to everything that you would want to do, mall, restaurants, movies, shopping or the square. There's no on-site parking unfortunately but there is underground parking across the street but it will cost you. Also there's no breakfast included if that's your thing. The only thing that was annoying but not a big deal, is that there is no ice machine on the floors to use. But if you call they will bring you some. Definitely recommend

Good: I love the renovation and look of the hotel Friendly staff Bad: The TV wasn't working The resto-bar only have 3 course meals, not possible to only have a starter alone WiFi is pretty slow

This is the best hotel i have ever stayed at in Toronto on all my times i have been here...great customer service...just all around great the whole place

Remember to use ʜᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking a place. This website will compare countless booking web sites and usually will have rates much cheaper than others! Thank me later! This place is one of the best in this area. I have been coming here for a very long time. If you stay for a few nights you won't be let down. Staff was super friendly and made us feel very welcome! Rooms were spacious, super clean and comfortable. Super close to Eaton Centre. We will definitely stay here again. Especially loved the fact we were able to store our luggage after check-out and didn't have to lug it around the mall prior to our evening flight.

Good: Great room, clean, very comfy bed, love the floor to ceiling windows … . front desk very friendly, enjoyed the stay. Location is good. Bad: N/A

Good: room was large and clean bathroom was updated and clean wifi worked good location Bad: parking down the block was full so we used the Dundas parking garage - a longer walk no glasses in the bathroom - just 2 paper cups for coffee

I had a very positive experience at my stay at the Pantages Hotel. I needed a place that was close to the theatres, as I was attending multiple events over two days. The space was clean clean clean! The check in/check-out experience was easy and seamless. My room was beautiful, with a lovely city view. The bed was incredibly comfortable (I wish I'd had time to sleep in! lol). The bathroom was stunning, (LOVED the shower). My ONLY suggestion was that I wish that there was some sort of makeup mirror that I could have used while getting ready in the morning. This is not a complaint by any means, but just something that I noticed. Would definitely stay here again.

Good: location was phenomenal Bad: the only thing I could really complain about was the view from my window, everything else was great.

Good: I love the employees, the front desk woman is super kind and sweet. I appreciate the hard work they do everyday. The bedrooms are amazing and I love the overall atmosphere. The price is expensive, but cheaper than the other hotels. Bad: There is nothing to dislike about the property.

Good: Large room with ample storage space and fridge for personal use. Large windows with views over the downtown core. Bathroom is huge with high-end fittings and marble flooring/tiles. Bed was extremely comfortable with high-quality bedding. Location is perfect - minutes from anywhere in the downtown area. Easy to find upon arrival from the Eaton Centre. Able to leave bags upon arrival/departure free of charge. Bad: Everything was perfect.

Good: staff were very nice and professional. room was nice, clean, decorated nicely, had a nice vibe. Bad: restaurant was not open during 0ur stay, and AC was not working one of the two days we were there. however the guest services lady was kind enough to offer us a late check out without a fee. this was very kind.

The front desk lady is super kind to me and patient. I needed help booking and she waited. I forgot her name but I know she works in the morning. I appreciate that she was authentic too. There was a few costumers that were being passive aggressive and she handled them well before I went up. Even though those costumers weren’t nice; she continues to be nice. I like my room a lot. Super comfortable and cozy! I wished I am able to stay longer, the hotel itself is another relaxing spot. The hotel is near so many places and centres! I would come here again!

So close to St Mikes, the Eaton's Centre, Mirvish theatre, Yonge/Dundas Square and Subway. Taxi to Billy Bishop tunnel is less than 15 minutes and under $15. Secure, clean and current! I will be back.

Good: Location. Clean. Staff. City view. Bad: No breakfast. No vending machine for water. No Internet. Problems getting it, cost. Bar closed for 2 out of 3 nights.

Staff was friendly, helpful,…location was convenient to shopping, restaurants, theatres and public transportation. Our room was clean and very quiet to downtown noise.

No ice machines available, staff said they would bring ice to the room, but then forgot all about it. The stairwell for the parking lot that the hot recommeded was full of bodily fluids and needles. The room itself and the rest of the hotel was quite nice and exceeded our expectations, but the shower was dirty.

Good: great location, clean, spacious room, very comfortable. Bad: had to arrange for room cleaning the day before. This however seems to be the norm, these days