New remodel room, big bed, big space, and clean. Nice big clean bathroom with rainfall showerhead. Hotel in a good location, near to Eaton shopping center and Yonge-Dundas sauare, less then 3 mins walk. Really love it.
It is one block away from dunda's square so, the location is great. Ton blocks away from the eaton center.…
Third floor has convention/event spaces which are very good. Acoustics are good and there is an after event mingle space. The staff are professional and very friendly and service oriented. The provided finger foods are yummy and a good variety. Washrooms were clean. Decor is functional and not gaudy nor overly cheap. Location is great in the heart of downtown. They really need to fix the neon sign out from which has letters out.
Very nice property conveniently located near Eaton Centre , room was well appointed, clean and comfortable, nice bathroom. Lobby is…
Amazing hotel 👌 great customer service and the rooms are amazing. I'm a firm believer that hotel rooms do matter even if all you do is "sleep" in them. So for me it was important to stay in a good hotel with a good room. I cancelled my booking with Bond Place and immediately booked a 4 star hotel which happened to be Pantages. Can't recommend them enough. Seriously.
Good: Very clean & modern.. perfect downtown location Bad: Nothing
Within walking distance of Union Station, great shopping, etc.
I got a great deal. Not a lot of amenities but beautiful clean and large rooms, quiet with very comfortable…
Location was excellent. Room was spacious and comfortable. Staff was friendly, easy check in
Very very minor issue was that the sink was working perfectly but it did have a big crack in it and the entrance light was not working
Room fine but no real amenities other than coffee in room and had to move coffee maker to the floor…
Fantastic location one block off of Young street. We had a corner room with views from two sides of the building. There was a secure parking lot across the street which was reasonably priced. Highly recommend.
Good: The room was clean. Exceptionally clean. The products were great for the shower and bathroom. Room was a little…
Good: The room was clean. Exceptionally clean. The products were great for the shower and bathroom. Room was a little noisy. I believe the room doesn’t have double pane windows. All in all, comfortable room and would stay at again.
Bad: Lady in the morning was rude when we arrived early. The other staff was perfect.
The room was very clean and comfortable. The staff at the front desk were very polite & accommodating.
the newly renovated suite had a great bathroom and the bed was very comfortable
Good: The decor of the room was calming and clean Bad: The comforter was heavy and made sleeping difficult and…
Front staff can be more customer engaged. Smile goes a long way. Always appears hurried
Neon hotel sign needs fixing
Information display near the reception desk and in the elevators needs to be fixed.
More channels on TV
Location is good. Central.
Good: Big suite for a great price, parking across street and great staff.
An impressively large room with large kitchenette. Not sure of purpose as nothing to cook with provided. Extremely comfortable beds…
An impressively large room with large kitchenette. Not sure of purpose as nothing to cook with provided. Extremely comfortable beds and quality linen/towels with plenty of pillows on each bed. Lovely view from our window but was difficult to figure out aircon system and sweltered a bit the first night til we sorted it. Was impressed laundry facilities present as could really be useful as a hotel mid journey if laundry needed doing.
Good: Centrally located, close to the Eaton Center, good restaurants, and the theater district. From that perspective it couldn't be…
Good: Centrally located, close to the Eaton Center, good restaurants, and the theater district. From that perspective it couldn't be bettered. Accommodation was comfortable and, as a bonus, there was a washing machine/dryer in a cupboard.
Bed comfort. Pleasing bathroom size, design & fixtures. Good climate control.
Doors did not close, room was noisy ... room was comfortable and clean ....
Location at Downtown, close to mosrt of attractions. Clean, big room with kitchen. No parking, but parking is across the…
I loved that the hotel is located right downtown, just a few minutes from Yonge/Dundas square. The service at the front desk was okay. The young lady that checked us in at the hotel downsized the room we reserved. She gave us a regular King room, but reserved a King Suite. It was such an inconvenience to go all the way to the room carrying our luggage and then having to go back to the desk to get another room to accomodate our family. The room we received had a broken door, left my husband feeling uneasy, but no issues with the door locking so I guess it was fine. The robes were not fluffy and the slippers were ok. When we finally settled into our room, the comfort of the room itself was exceptional. Everything seemed clean. My kids were disappointed there were no in room game console as the hotel stated. Overall, the stay was good and we may stay again if we land on a great deal.
Was there via airbnb. Beatiful building
We liked the location of the hotel. We were able to walk to the Elgin theater and restaurants with easy…
We liked the location of the hotel. We were able to walk to the Elgin theater and restaurants with easy walking. Also close to the cathedral for church. However the door to our room was so sticky we could hardly open or close it. The toilet was so low it was hard to sit. Otherwise, the hotel was very pleasant and clean.
Quiet spacious room on a newly renovated floor. Great customer service.
Room was great just lots of construction when we were there
Good: Spacious room with two bedrooms and a living room. Was a lovely stay. Bad: It was our wedding night…
Good: Spacious room with two bedrooms and a living room. Was a lovely stay.
Bad: It was our wedding night and we checked in very, very late after 3 AM. The process of getting into the building was made more difficult because the security guard on duty didn’t come to the front door to show us the buttons we needed to push to open the door. He just kept using hand signals to try to show us which we couldn’t understand what he meant. He could easily have just gotten up and came to the door and showed us what to do but it took longer than that because he wouldn’t come to the door. He was literally 2 meters from the door and this process took a good two minutes. Very frustrating.
Rented Airbnb on this place. Place was nice right by Eaton Center