The hotel and room was excellent. The staff were very kind and personable.The room was large and comfortable with all the convieniences of home. My only negative comment is the poor internet service and my tv cut out in the middle of a movie.. they need to go to a better service provider.

Good: Beautiful suite, great decor and layout. Location was good. Staff were very helpful bringing us dishes and extra towels. Bad: No utensils, glasses, plates in the kitchen (probably due to covid) but it was inconvenient.

Good: Location. Nice shower. Bed is awesome! Bad: Not enough mirrors in the room. Way so dusty from air vent, room stuffy.

Good: The location, a very nice Long room and bed. Very peaceful atmosphere. I will definitely stay here again Bad: The shower had hair in it

Good: Suite was much larger than expected, just a short walk to shopping and Fran;s restaurant has very good food. Also, the room was $100 less than any suite in downtown Toronto for the same dates.

Good: I liked the room setting with the blue lights, and the big fridge and stove top. Didn’t even know it had all those things. Bad: However, the place was really cold and I turned up the thermostat to the max heat but still didn’t help.

It all starts with customer service (Pella) top notch. Cleanliness 5☆, Requests for any additional unplanned items 5☆ -Stay was based on emerg surgery at hospital all local people in 100m circumstance extremly helpful. COVID has taken an obvious positive effect on human kindness. Enjoy your stay-Highly recommended. "Q"

This was an amazing stay in Toronto. Clean and modern building with a huge room (or should I say apartment) at a nice location.

It was my fault that I did not read the description of this hotel. It was more of a condo, no dining room, and no lounge. The next selection will be well thought out!

Good: No breakfast due to covid. Location near the hospital and the staff was very cooperative. We didn’t have a micro in the suite which was provided by evening as Pella left a message for the night staff. Bad: The bed in the queen suite was a double bed instead of a queen bed.

Good: We were staying overnight because my husband was having eye surgery at St. Mikes so the location was great. I was able to easily get early check-in which was really helpful since I was not allowed in the part of the hospital where surgery was done. It was really nice to have a place to wait. It was also very quiet for sleeping.

If anybody out there is trying to find great deals for hotel rooms check ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ reserved a hotel room on there and these guys had the absolute best rates worldwide! Fantastic stay! Definitely the best hotel to stay in if you're looking for a classy, elegant room with amazing views. The hotel is in close proximity to everything downtown including the Eaton centre and Yonge and Dundas. The room is exactly as what was advertised and the front desk was exceptionally helpful and kind. I definitely plan to stay here again and have already recommended this hotel to close friends.

Great check in process and we got a comp upgrade to a newly renovated suite so that was very nice! Felt very safe to be here amid the Covid pandemic and there were a lot of precautions being visibly taken by the hotel to ensure guest safety.

Fantastic stay! Definitely the best hotel to stay in if you're looking for a classy, elegant room with amazing views. The hotel is in close proximity to everything downtown including the Eaton centre and Yonge and Dundas. The room is exactly as what was advertised and the front desk was exceptionally helpful and kind. I definitely plan to stay here again and have already recommended this hotel to close friends.

Good: I’m not sure if I “liked” the property. The showers were nice and the bed was comfortable. Our room faced buildings and offices. Bad: It was on busy location with no parking garage. We were told to just “park anywhere” so we parked at st Michaels underground hospital and our car got broken into. Windows smashed and all. The hotel itself is clean, but it looks like someone took an old condo or hotel and literally painted over it with very strange colours. It looks really creepy and has a weird energy. The paint choice of the rooms is very bizarre. It’s honestly just creepy feeling. Like a haunted movie. It has a strange smell. And when you first walk into the lobby it looks like a sushi restaurant/club. I’m still confused if it’s a condo or a hotel. It’s a very strange place.

Good: Secure entry at door and hotel entrance. Keycard also required for elevator. Stunning hotel. We were in room 1513. Everything very modern and immaculately clean. Very comfortable and spacious with the added luxury of kitchen facilities, no utensils due to covid, but use of dishwasher, fridge/freezer and washer/dryer if you have your own supplies. If we were staying longer we would have used. Table with 3 chairs. 2 comfy beds. Bar of soap at sink. Shampoo/conditioner/shower gel dispensers in shower. Hairdryer supplied

Very friendly staff the king size bed was super comfy and with the recent rebovations and the 65 tv and blue crush velvet curtains finally the shower ...very clean andnfresh waterall shower head and wand gold fixures ... divine thank you fot my lovely stay at the trendy pantages hotel

Good: Location, design, and the staff (especially Sandra and Jen) Bad: There was noise in my room as a result of refurbishment process in higher floors but I was offered a discount for it.

Everything is perfect except the wifi....WiFi is pretty slow for two person to watch the video at the same time , and even broke down one day

Good: Room 513, King size bed, large bathroom and shower, motion detector night lights at bed and in bathroom. Room was clean, water pressure was great in the shower. Fridge in room worked great. I was here for 4 nights. Clean towels when requested. Bad: Because of covid 19, the hotel restaurant was closed. This would have been something that I used during my stay.

Good: Really large room with great amenities in the room (large fridge, microwave, coffee maker) and updated feel. Very good downtown location right by the Eaton centre. Bad: Staff were a tad unfriendly, and reluctant to make parking recommendations, and the lobby feels a bit small and uninviting.

Good: Location was great, very close to downtown and many restaurants Bad: The fit and finish of the interiors need to be looked at. For example, doors did not lock, soap dispenser didnt work and toilet paper was sandpaper.

Great location, affordable price and amazing room but renovations were going on above & it tripped me out, where these random noises were coming from.

Good: Location. Bad: Was not clear whether housekeeping was coming. They came the first morning but not the next. The street area is not clean. Should complain to City to keep all garbage receptacles empty and clean. Especially during a pandemic.

Good: We enjoyed the room size and decor Bad: We didned like to have to make day before arrangements for room cleaning .

Also It was still under renovation the room looked good. The price we paid was ok compared with the conditions and no hidden fees like we were forced to pay at Hilton hotel at Niagara’s Fall

Best hotel I’ve ever stayed in, very clean, nice staff and located in the heart of downtown Toronto. Pantages will be the one hotel I’m staying in from now on!

Good: Great spot with a high end feel for the room. Very efficient layout and decorative touches. Check-in was fairly simple besides a mandatory app needed due to the context of the pandemic around the time of booking. The room was really nice. Bad: The room was nice and I don't have many complaints because I didn't expect much more. The decorative touches were nice so I am glad that I invested in the nicer room - it was a pleasant stay in a scenic space with a decent view.