I love the fact that after hours you are required to have your key card to enter the building plus the elevator can't be accessed without a key card as well.

Loved my stay here. We were upgraded to the new room since they are renovating and I absolutely loved it. The room was so specious, bed was super comfortable. The bathroom was absolutely gorgeous. It was very clean and staff was friendly. Our view was of the building next to us but we didn't care too much.

Good: Easy access - I was on crutches after knee surgery. On a scale that made navigation possible and staff helpful

This was a nice place to stay. Clean rooms and nice staff. In the heart of TO it is close to all local attractions including theatres and the Eaton Centre.

Good: All other aspects of our stay were great! Bad: Charged for bottled water. Most hotels provide it complimentary if it's in the room beside the complimentary coffee.

Good: Amazing location! Literally steps from the Eatons Centre and Dundas square. Staff was professional and very guest focused. King suite was very generous in living space. Great experience and would definitely stay again 👍🏼

First time I stayed here I got an older room, this time I got a renovated room and everything was great. Having laundry in the room is a wonderful thing.

Good: I asked for a kettle in the room to make tea. It was promptly provided by hotel staff. The room could have used a full length mirror and a shaving or makeup mirror (for professional woman).

Loved the size/layout of the Superior King Suite. Bed was very comfy. Only negatives were lack of coffee mugs for morning coffee, and dirty facecloth found in the bathtub upon arrival.

Great service from front desk woman me and my spouse stayed 5 days for anniversary my room was upgraded due to loud noises from renovations. The room had 2 bathrooms,a huge living room and a separate bedroom I so appreciate you thanks for making our stay Awesome (sorry im bad with names but i remember your beautiful wavy hair pulled back into a ponytail) you were a big help with directions to places near hotel 🇨🇦🌹💜

GREAT location! Very nice front desk staff. Thoroughly enjoyed our stay, will recommend to friends & stay at Pantages next time we visit Toronto!

Good: Close to theatres and just a 5 to 6 minutes walking to the Eaton Centre. Starbucks right across the street. The room was well equipped microwave ,fridge, stovetop washer and dryer. Bad: I didn’t like having to swipe my room key in the lobby after 11pm to get into the hotel.

Great location, but the hotel itself is a little run down. Best part is they had a washer/dryer in my room.

I liked the friendliness and quality of service of the staff. You can improve the cleanliness and amenities since there was no toilet soap in the room

The location was perfect! Right by Dundas Square but hidden so it was quiet at night. Loved the style of the hotel room was more of a condo style than your typical hotel. Would definitely recommend this hotel.

Checking in they didn't give me wifi information - phoning the desk to get the password resulted in something that wasn't even close to what the password was - going down I was provided with a welcome letter that contained the information and instructions - why didn't they just do that in the first place - other hotels would have ran in the information up to me once I called down - everything wlse was fine.

Good: just super friendly helpful stafff that always offered services before i even asked - cab , luggage storage, wifi also love the tight security with only access to go up with a room card Bad: nothing! it was great !

Good: Small kitchen and overall comfortable room in a great location. Bad: The Wi-Fi was down the day I arrived but fixed o day 2. The wall of outlets with the table lamps didn't work so this was slightly inconvenient, but the rest of the room and stay was great! Paid breakfast only.

Suite was ok for price, however there was mold on bathroom shower tiles. Did not have remodeled room on 10th floor.

The rooms here are just gorgeous - modern and very spacious. The location can't be beat. So many theatres and restaurants and great shopping. I will definitely stay here again.

Good: Location to hospital and Eaton Centre and amenities. Bad: Even the updated rooms although nice could have had a little more attention to detail.

Good: location was perfect for us Bad: thought queen deluxe would look like ad photos wi fi only included in lobby extra for in room (come on go to Mac D) no mention of renovations going on no restaurant paid extra for 3 people in room 1 real glass in washroom 2 paper cups for in room coffee 2 bath towels

New remodel room, big bed, big space, and clean. Nice big clean bathroom with rainfall showerhead. Hotel in a good location, near to Eaton shopping center and Yonge-Dundas sauare, less then 3 mins walk. Really love it.

It is one block away from dunda's square so, the location is great. Ton blocks away from the eaton center. Very easy access to the subway.