Most Popular Reviews

3.9
4,644 reviews
  • Nala King

    When I stay here I always get the suite this is well worth it 👌
  • Stephen

    Good: location & comfort Bad: no pool & bar limited
  • Anonymous

    Good: Location was great and room was big, clean and comfortable Bad: N/A
  • Tanmay

    Good: location and hygiene Bad: more like an apartment theme
  • Silvia

    Good: Fran’s next door and St Michael’s Cathedral 2 minute walk Bad: Horrible coffee in room Keurig not cleaned and…
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  • Kceew

    Good: Location was great and having a full kitchen was handy. The place was clean and
  • Sarah

    Good: Everything. Rooms were a decent size large comfy bed. Fab bathroom/ shower. Fab location Would definitely return Bad: Nothing
  • Sylvie

    Good: very good location Bad: overly price
  • Yuyang

    Good: friendly staff. good location. close to shopping mall. Bad: super slow internet. bed sheets irritate my skin. could be…
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  • Mabel

    Good: Location, friendly and helpful staffs. Comfortable bed and spacious room. Bad: Bell chime every hour from nearby
  • DAVID

    Super-friendly check-in agent, upgraded our room for free on the spot. Room was clean, comfortable, and well-appointed. Great location. Overall,…
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  • Denise

    This property is close to downtown and really close to Massey Hall which is where our venue was.
  • Lori

    great location to St. Mikes hospital - staff friendly & accommodating. Would stay again
  • cindy yan

    Good location! A few steps away from Ed Mirvish theatre. Close to Eaton Centre. Lots of restaurants nearby. Walking distance…
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  • larry

    Location is close to everything downtown. Hotel is dated but very clean.
  • Colette

    Good: location Bad: excellent location great size room I didn’t like that had to let staff know when we wanted…
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  • Nicole

    Good: The room was very clean and comfortable. Bad: The televisions are old, cannot connect to common services like Netflix,…
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  • Janet

    Good: Lovely apartment style suite with mini stovetop, dishes, microwave, keurig machine, large fridge and even a dishwasher Bad: N/a
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  • Richard

    Good: The location was outstanding ands near the metro. Bad: Everything waa allright.
  • Kathleen

    Good: Nice size room, decorated in a contemporary way. It had a kitchenette which was nice (although we didn’t use…
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  • Kadtravel

    Good: A fantastic hotel for our time in the city. For us it was the ideal location, close to the…
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  • Tracey

    Staff was extremely welcoming and kind. Rented a king suite, was huge, clean and comfortable. Location is on point!
  • Krista

    Quick, one night stay but the room was very nice, clean and quiet.
  • Arthur

    Great hotel in the heart of downtown. Steps from everything, an easy walk to a lot of attractions. Rooms are…
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  • Yvonne

    Great price for such a good location compared to similar hotels in the area. Good eateries nearby and great subway
  • Scott

    Stayed here for a concert at Massey Hall. It’s a one minute walk to the venue. Close to Yonge street…
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  • Shanice

    Upon check in we were given the key to a room that was already occupied. We went back to the…
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  • Zahirab

    Great Location, close to all public transport and the Eaton Centre. Very Clean Room and spacious room, but no breakfast…
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  • Ak

    Good: Great room. Excellent location Staff were very friendly and helpful. Easily able to park across the street underground.p Bad:…
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  • Pei

    Good: Location is perfect, bathroom is so large, Bad: Well, sound isolation is not good; I can hear someone closed…
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  • Jack

    The room was nice, the bed was comfy.
  • Kirt

    Great location! Nice layout to the room. Also liked the decor.
  • Juliana

    Loved the location. Loved the room. Loved the hotel staff. Immediately we were accommodated for our needs and our visit…
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  • Tim

    Good: Very good room - very quite and comfortable. Check in staff friendly and professional Bad: Bar atmosphere was a…
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  • Emelie

    The room was large and had a full kitchen. The bathroom was lovely and the bed comfortable.
  • Nancy

    Good: The location was fabulous. Bad: The bathroom fan did not work. There were no hooks in the bathroom and…
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  • Amanda

    Good: room was spacious, beautiful shower, conveniently located Bad: awful toilet paper, and the provided shampoo/conditioner wasn’t that good
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  • Charles

    Good: The room was comfortable but small for the amount paid. The view was so-so. However, the location was PRIME…
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  • Jayme

    Good: Rooms are clean, comfortable and stylish. The bed is so comfy! The shower is beautiful. Keurig coffee is in…
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  • Maureen

    Good: The staff were all that you could ask for. Everyone was very helpful and an absolute pleasure to deal…
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  • Alex

    Good: Spacious. Tidy. Bad: Towels smelled weird and there was no hand soap
  • Holly

    Good: it was beautiful and close to the venue and other amenities Bad: it was very dusty
  • Rodney

    Good: Impressed with the hotel. Was beyond what I was expecting. Great views, clean room and front desk were very…
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  • Connie

    I was quite surprised by the size of the room. Very nice. Hotel staff were pleasant and informative. Total enjoyable…
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  • Dylan

    Good: location, cleanliness Bad: had to ask for face clothes and toilet paper
  • Jamie Shular

    Everything about the hotel was nice. Parking however is very bad. I wouldn't recommend doing it around there.
  • Jennifer

    The front lobby is quite small. The hotel had a system glitch which meant they were overbooked and asked us…
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  • Ronda

    Good: Location to Massey hall and the Mirvish Theater Also ability to walk to other venues from this property
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