Good: Spacious room with two bedrooms and a living room. Was a lovely stay. Bad: It was our wedding night and we checked in very, very late after 3 AM. The process of getting into the building was made more difficult because the security guard on duty didn’t come to the front door to show us the buttons we needed to push to open the door. He just kept using hand signals to try to show us which we couldn’t understand what he meant. He could easily have just gotten up and came to the door and showed us what to do but it took longer than that because he wouldn’t come to the door. He was literally 2 meters from the door and this process took a good two minutes. Very frustrating.

Great location for visiting Eaton Centre, Yonge Street and theatres. Room had hardwood floors which was nice but housekeeping didn’t come until 4pm when we had already returned to the room after being gone all afternoon.

What I loved most was Bella and My. They didn’t allow us to check in early, however, they took our luggage and stored until check-in. Bella is extremely professional and accommodating. My is friendly and always has a smile on her face. I plan to return for Caribana next year and will stay here just because of their service.

It is always our choice of hotel when going to Ed Mirvish Theatre for a show. The restaurants are always conveniently located close to property.

Hotel is really nice, 5 star level room is equipped with the latest technology and furniture is very up to date. Incredible design only problem is there was a few small hairs underneath the blanket when we arrived and bed sheets had some stains. Wifi is not free and every little thing is an extra charge such as a later check out time. Otherwise great hotel and great location.

It was our second stay in the last 2 years and we always love the rooms at Pantages. It is so close to so many great eating spots, shopping and entertainment. It is easily one of our favourite hotels in all of Toronto and we’ll be staying there again anytime we plan a night on the town with a sleepover.

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This was a lovely hotel. It was newly remodeled and we had a fantastic suite. Although we had reserved for four, they only had a king sized bed but swiftly brought in two cots that my children said were comfortable. Easy walking distance to lots of things. Would highly recommend.

great location, lots of good restaurants in the area, it’s across the street from a hospital so it’s fairly quiet.

Hotel front counter staff Pela was very accommodating and offered breakfast for my son’s birthday. Her thoughtfulness was a welcoming touch! The hotel restaurant on the first floor was nicely decorated and the breakfast was plentiful & good! We like the views from our room, wood flooring, kitchen and bathroom amenities. The building & furnishings are a bit dated but otherwise enjoyed our stay and value of what we paid. Thank you!

Good: Location was excellent for our needs. Bad: There was some construction and renovation happening on our floor - power saws - during daytime hours. Our King Suite was large and well equipped but I felt there was still some finishing elements missing - no full length mirror in dressing area - large area in living area was empty - perhaps waiting for some additional furniture in the near future. The day prior to our stay, I contacted the hotel to confirm my reservation. The phone rang many times and eventually a recording came on asking me to leave my name and number and my call would be returned. This method was not convenient for me and so I continued to call until I was able to speak to a real person. I was disappointed with this type of customer service.

The hotel was wonderful, our room was amazing and Toronto is a favourite place for me and my family to visit. Pella at the Pantages was wonderful!!!!

We loved the modern style of the room and the kitchen and washer dryer was very convenient. The restaurant/bar "Stages" has excellent staff and service (i.e., the bartenders in particular were very professional and accommodating above and beyond their call of duty). Overall, the Pantages Hotel has a welcoming and relaxing environment located in the downtown core of Toronto.

Room wasn't ready at noon - no problem. Front desk staff was OK - not overly friendly. Not very good at making recommendations. Need a better concierge or at least a list of nearby suggestions. ROOM - Excellent. Comfortable beds. Quiet. Nice Shower. Would definitely stay again.

Love staying at Pantages when in Toronto. Staff are very friendly and helpful, rooms are amazing with kitchen facilities including fridge and stove in rooms I've been given, overall building is elegant, welcoming and relaxed. Keep offering great deals on Expedia and we'll be back many times.

It was a great Xperince...grt spacious 2 Queen bed rooms with Kitchentte/Fridge/Microwave...i stayed in Hilton Dwntwn..fr 5dys...i wl definately reccomend pple 2 cne here...xcept thr wr sme rough momemts wth th Front Desk ...ths indian Guy Zubin was vry Tackye...othr staff Jon & Scott was vry courteous...the breakfast was smply great (Sweet Potato BBQ Grill ws outstndng/Smoothe Bowl ws great...Wl dftly cme bck in October..2019... We are coming from France (Paris)

Staff was very helpful, hotel was under construction but nothing that bothered me. Also they should try to accommodate parking. The parking was extremely difficult due to the surrounding parking lots always being full. Overall is was good.