Good: Our room was very luxurious, had a newly renovated room. We were celebrating a 50th birthday, and it was fantastic stay.

Was a decent stay for the pricing. My bed was uncomfortable. I brought a PS4 and I was trying to connect Online but it wouldnt allow me. So when I asked the front desk for help to connect it to the internet they sent up a Maintenance man who barely spoke english who knew less than I did about how to connect to their wifi via Console. Lol other than that our stay was awesome, no one bothered us, and the staff was super polite. Room was very basic with kitchinette, clean towels, room, and sheets. Cant complain. It was OK. What we really liked about the hotel was the Location, Close to everything downtown. Younge dundas square, Eaton center mall, hockey hall of fame, CN tower, the Aquarium, the Scotiabank Arena, and the Stadium where the bluejays play are all Super Close.

The hotel has no atmosphere. It was a place to stay but boring and not at all interesting or memorable. What made a difference was the staff. I found them to be polite, engaged and thoughtful. I can ignore everything else and would stay here again, if the price was right, because of the staff.

Good: We stayed in a new room (never been used before). It was nicely decorated, very comfortable and clean Bad: No parking included

Very comfortable room and staff is really helpful. Location is amazing. The newly renovated rooms and colour scheme is super cool. Will definitely be back. Thank you for an amazing stay.

I absolutely feel at home at the Pantages whenever I'm in Toronto. I'm there at least twice per month. The front desk staff are welcoming, friendly and treat me in the most personal and familiar way. Pella and Sandra both welcome me with smiles and enthusiasm.

Great central location in downtown Toronto. Easy walk to Eaton Centre, Yonge-Dundas Square and many bars and restaurants. Fran’s Diner is literally next door which offers early/late dining options which is convenient. Did not like that there was no parking on premises for hotel guests only. We had to park across the street in a public garage and encountered several areas where intravenous drug users left their used needles and other accessories all over the floor in stairwell. Very uncomfortable to see.

The best part of the stay was Pella at the reception desk. She made a space for me to work in the business centre when my train was canceled and I had a four hour wait for the bus. She came to check on me from time to time to see if I needed anything. She truly cared even though I was checked out and technically not even a guest anymore.

Good: Location great for my work. Did not have breakfast there Bad: I had a newly renovated room, which was nice, but the paint job really looked thin and incomplete in some areas - gave it a cheaper look. Also cleanliness was good EXCEPT for the back of the bathroom door, which had all kinds of dirty splotches on it! I had to clean it before it felt OK!

Hotel is fine - my check in experience was fine, no issues for the stay. Rooms hot water was a little sketch, but for a short stay was fine. Good location. Room was renovated nicely.

Good: It was great, central, easy to find, happily checked me while I was very drunk :) Bad: My hangover the next morning

Great stay but had to turn off heating system because it was rattling and too loud. Also the issue of charging for drinking water, I think these should be complimentary like other hotels. No one should be expected to traipse up and down to the water fountain on the ground floor. Besides those 2 issues everything else is fantastic! We had a warm welcome on arrival and given good information about the area.

This was a fantastic location for the price! Close to everything!. The room was very nice and large. We will definitely consider this place again

Nice location. Not a bad price. Very quiet inside building...several sirens outside because it's near a hospital. Room service only ran 5pm-10pm. Hotel needs a small store for snacks,drinks etc. Some fixtures in the bathroom had mildew, cigarette burn in kitchen floor. Full kitchen but not a single dish! Room was clean but in need of updating and a paint job. Front desk staff very friendly.

Good: We selected this hotel because of its extremely close proximity to St. Michael’s Hospital. While the hotel does not have onsite parking, underground parking is conveniently located directly across the road, with very reasonable pricing (Thursday @ 6:00pm - Saturday @ 10:00am > $59). Bad: While they have started renovations on some floors, our one bedroom suite was an original room which was in need of refreshing. King bed was noted on Booking.com website, however only a queen bed existed.

Nice new big building and a great location downtown at you call!Eaton center across the street. And dundas Square 5 minutes walk.

Good: My biggest issue is that a hotel must be clean My room was buffed and polished Thank you Bad: The view but that is not the hotel’s responsibility

Good: The staff was nice, she let ut get in the room little early, Hotel was located in the heart of Toronto, every spot was in walking distance! Bad: Toronto was too cold, The lobby seemed like a motel

Pella was absolutely professional and amazing when we first arrived. It was early in the morning and we were extremely tired from early flight she allowed us to check in and even upgraded our rooms. Also the hotel is in a perfect location with all the tourist attractions around in the mall is right across the street

Hotel is in the heart of DT, nice to walk to shops and restaurants close by, room was clean, decor was classic and staff were kind.