Husband did not like no paper or pen in room Shampoo and shower gel dispenser good idea Having fridge nice Location to theatre ideal

Good: The location was the best part! Bad: They were doing construction on the property during the week from 8am-5pm and on the weekends from 11am-5pm. The noise was horrible and I was not told when I booked the hotel that it would be under construction. Not the best experience.

We loved that it was close to Eaton Centre and walking distance from Chinatown. Pantages staff were friendly and very helpful. 2 thumbs up!

I ben only in the third floor ballroom, it's nice, simple but with good sense of style, modern and elegant. No windows, not views. Good size.

Wonderful surprise to find the room was like a self contained apartment with fridge stove washer and dryer. Room was clean and linens were comfortable and not overwhelming with the smell of bleach cleaners. Forgot my shampoo and conditioner but that was all provided in the bathroom as well. Bed was comfortable and slept quite well. Staff were friendly and greeted me every time I went by the front desk. Definitely recommend and will book there again.

My only comment is that the entrance is a bit wierd. you enter into the vestibule then there are two glass doors. on the right is a concierge desk for what turns out to be a condo and the door on the left looks down a longish, somewhat dark hall to what turns out to be the check-in. Just a little confusing. But all-in-all an excellent facility!

Front desk staff are very friendly. I got upgraded to suite due to my Expedia gold status. Great location, highly recommended.

Superb location for downtown visit! The room was very recently redecorated. Missing a couple of basics - small/luggage table and garbage cans. Bathroom reno great but limited place to hang towels. We didn't try the restaurant or bar. Excellent value for the costs.

We were going to the Elgin Theatre, so it was nice and close. Didn't expect a mini kitchen or a washer/drier! I would have liked a comfortable chair, besides a desk chair.

Friendly staff, clean room, good location. The kitchenette had everything we needed. Bring ear plugs. Due to proximity, this seems to be a popular hotel for parties for young people so it can get loud. Also banging from above. Luckily I brought ear plugs, but it did bother my other guest who did not have them. Not good for light sleepers. The place is a little worn to be considered a 4-star (maybe in its heyday ), but still good.

We loved the location! Easy to walk to the Elgin theater and the Eaton Center. We also loved Frans for breakfast.

The property itself and room was very nice but the furniture in the room was somewhat worn. I stayed at Pantages because I had hospital appointments due to an illness and I didn't find the staff very helpful. I've stayed at other hotels close by and the staff is extra accommodating. Given the Pantages Hotel is right accross the street from St. Michaels hospital I would have thought the staff would be more accommodating/helpful to people who are staying there.

Good: What we liked was that the Pantages staff upgraded our room. It was a beautiful room. It was very clean, bright and newly renovated. The bed was very comfortable. The staff were very friendly and were very polite to make our stay as comfortable as possible. Bad: There were two things that we didn't like was the smell in the room. Due to the fact that it was newly renovated it had a strong smell, that I had to open the window and the fan in the bathroom to air it out. Also the television had no connection and the service guys has left earily. However, the staff did apoligize and advised it we wanted breakfast or a bottle of wine to compensate the inconvience.

Nice rooms, very friendly staff. The rooms were a little lacking in amenities however (i.e. only one small mirror in the bathroom, only 1 bathrobe, only 2 large towels - for a 2 person stay) . Minor things but the details make the difference.

My visit really wasn't about staying the night. I was there as a photographer to shoot fashion. In one of the room a and at various areas of the hotel that gave us access. I really liked the layout of the room I was in. It was like a one bedroom condo with your own full kitchen and living/dining room. The staff were very helpful and quick. The room was very spacious and clean. The lounge area looked sophisticated and the retro looking restaurant seemed like a nice place to hang out. Being located near the Eaton Centre means it's easy to get to the subway and you are close to many stores, restaurants and various entertainment venues. Also this hotel is easily accessible for those in wheelchairs and vendors like myself that use dollys to wheel a lot of equipment.

The rolling table that is like a bar but you can roll over the bed is great! Allows you to work from bed with a table right in front of you or if you want to eat in bed with room service.

The service was very good and kind in a real way. Room was quite nice, more dings, scratches and signs of wear in the room than I expected, but still very nice in general.

the room was an efficiency with microwave,stove top,fridge and dishwasher which was good but we were unaware of this until we got to the room. why not promote this. the floors were wood, no carpet and cold.

Great location as close to downtown theatres, restaurants and across the road from the Eatons Centre and Massey Hall. Excellent staff (Diane at front desk) even though two of three rooms were still being cleaned at 4.30 pm. Was great for an overnight stay.

The room itself was great; however, the lack of parking through the hotel itself added on extra cost to the visit, as well as the breakfast offered through the hotel itself was very good for what it was, but was also rather expensive.

Good: The location is in the heart of downtown Toronto. You can walk or take a quick train or bus ride to any destination. Bad: The lack of parking and the food was not that great

Room was awesome! Very clean! More electrical outlets than most, and were located beside each night tablee on either side of the bed for charging your cell phone etc.. The only negative things were that the mini bar had not been stocked properly and was missing a few items. I let the front desk know so I wouldn't be charged for those items.The other was that there was absolutely no possibility of early check in. Everything else was excellent!

Great location with large rooms and pretty good overall service. Construction was ongoing during the stay so there was a bit of noise and a mess around the hotel. The rooms and facilities are also a bit dated and could use some upkeep.

Once a star, the Pantages has turned the corner from a hotel that is showing it's age, to one that desperately needs a complete renovation. Common areas are still trendy, elegant, clean and well maintained. The rooms however are another story. The mattress and beding were excellent, but really every fixture and piece in my room looked more than tired, it all needs to be replaced now. (Do keep the ensuite laundry though, that is such a great convenience!)The staff are fantastic, everyone is friendly, professional, and down to earth with great senses of humor. Situated around the corner from the Eaton Centre, with easy access to several TTC stations, surrounded by restaurants/nightlife and close to many of the prime theatre and entertainment venues, the location can not be beat for pretty much any visitor to metro Toronto. Unfortunately until a renovation occurs, really not worth the cost.